News
SMR Solicitors secures Law Society's new quality mark
SMR Solicitors has become one of the first law firms in the Chichester area to secure membership to the Law Society's Conveyancing Quality Scheme (CQS) - the mark of excellence for the home buying process.
SMR Solicitors underwent rigorous assessment by the Law Society, which represents and regulates solicitors in England and Wales, in order to secure CQS status. This marks the firm out as meeting high standards in the residential conveyancing process.
Law Society President John Wotton said that the Law Society introduced CQS to promote high standards in the home buying process.
“CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality residential conveyancing service.
"Buying a home is one of the largest purchases anyone will make in their lifetime, so it is essential that it is done to the highest standard by a solicitor. There are many different conveyancing service providers out there, making it difficult for home buyers to identify those which can ensure a safe and efficient level of service.”
Sarah Evans, head of conveyancing and a partner at SMR Solicitors, says: "We are delighted to have secured CQS status. It is recognition of the high standards we provide to our residential property clients and is a signal to future home buyers of the excellent service level we provide at what is often a stressful time for many people.
“The overall beneficiaries will be clients who use SMR Solicitors when buying a home. They will receive a reliable, efficient service as recognised by the CQS standard."
The scheme requires law firms to undergo a strict assessment, compulsory training, self reporting, random audits and annual reviews in order to maintain CQS status. It is open only to members of the Law Society who meet the demanding standards set by the scheme and has the support of the Council of Mortgage Lenders, the Building Societies Association, Legal Ombudsman and the Association of British Insurers.
In addition to CQS status, SMR Solicitors has also recently received the Law Society's Lexcel practice management standard, which is awarded to solicitors that meet the highest management and customer care standards. Lexcel-accredited practices undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.
Please contact Roger Stone at Chichester or Sarah Evans at Selsey for more information.