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Ombudsman or Court, Not Both
A recent case has confirmed the position that if a complainant accepts recompense ordered by the Financial Ombudsman Service (FOS), further recompense will not be available by way of court proceedings.
Although the FOS is free, the Ombudsman can only award compensation up to £100,000, so its use may be inappropriate for larger claims.
Please contact Roger Stone at Chichester or Sarah Evans at Selsey for more information.